Fairness policy at Spike Casino casino

MAIN TERMS & CONDITIONS

INTRODUCTION

This document presents the Fairness Policy adopted by Spike Casino casino. It is designed to establish the integrity and fairness of our online gaming services.

RANDOM NUMBER GENERATOR (RNG)

RNG Certification: At the heart of our commitment to fair play is the implementation of a certified Random Number Generator (RNG). This RNG is subjected to stringent testing and certification by independent external auditors, ensuring game outcomes are random and impartial.

Testing Frequency: To maintain the integrity of the RNG, our game providers perform regular and thorough testing. These tests, carried out by recognized testing bodies, confirm the RNG's reliability in producing unpredictable and unbiased results.

Transparency: We offer transparency by making RNG test results available to our players upon request, which underscores our commitment to an honest gaming experience.

THEORETICAL RETURN TO PLAYER (RTP)

RTP Definition: The RTP represents a theoretical estimate of the percentage of total wagers a game is expected to return to players over numerous rounds of play, such as hundreds of millions. Although the outcome of each play is uncertain, with the possibility of winning a substantial sum or losing a bet, the average payout of a game over time should align with the theoretical RTP.

RTP Establishment: Game providers set the precise RTP percentages in accordance with legal standards and ensure protection against any external manipulation.

RTP Information: For details on the RTP of specific games, players should consult the game's information section.

GAME FAIRNESS

Game Providers: Our casino partners with reputable game providers licensed under strict regulatory standards to ensure fairness. We meticulously evaluate their RNG testing protocols and fairness measures before introducing any game.

Regular Reviews: To guarantee fairness, our team regularly assesses the performance and integrity of the games, providing a fair gaming experience to our players.

RESPONSIBLE GAMING

Player Protection: We are committed to responsible gaming as much as we are to fairness. Players have access to tools for setting deposit limits, temporary breaks, or self-exclusion, detailed in our Responsible Gaming Policy and Self-Restraint Policy.

Fair Play Enforcement: Should there be any deviation from responsible gaming practices, we reserve the right to take necessary actions such as account suspension or closure to uphold a secure gaming atmosphere for everyone.

CONTINUOUS IMPROVEMENT

Adaptive Measures: We stay abreast of the latest developments in online gaming, adopting new technology and practices to bolster fairness and security.

Feedback and Reporting: Player feedback and concerns regarding fairness are welcomed and taken seriously, with immediate investigations following any reports.

CONCLUSION

Spike Casino is steadfast in maintaining the high standards of fairness, transparency, and integrity that the industry recognizes. Our policy is a testament to our dedication to providing a safe, just, and enjoyable gaming environment in line with regulatory expectations.

Spike Casino reaffirms its commitment to fair play by ensuring continuous RNG verification, independent audits, and adherence to responsible gaming measures. By upholding these values, we strive to create a trustworthy and gratifying gaming experience for our players.